Parent and Carer Support

“I found the support really helpful and informative. The staff were clearly very knowledgeable. I left the session feeling confident, not alone, supported.” Parent

Positively Supporting Mental Health for Children and Young People

Parents and Carers

What we offer:

Free online and face-to-face workshops
Parent Support line: 07932 651319 (Wednesdays and Thursdays 9am-12pm)
Private moderated Facebook support groups
Cambridge support group for parents of children/young people that self-harm OR
NESSie Parent/Carer Support Group For other emotional and mental health support
1-1 support and advice sessions
Peer support groups
To book support or make an enquiry, please complete THIS FORM

We understand that it can be nerve-racking or difficult when first deciding to contact us. Our team is experienced at listening to and supporting all sorts of worries or problems.

There are number of ways you can get in touch with us – we suggest you use whichever feels most comfortable.

The NESSie team is always happy to have a chat to discuss your child or family’s support needs.

What Support can I access?

National Support Services:

Childline – if you’re under 19, you can call 0800 1111 to talk to the helpline between 7.30am and 3.30am every day. The number will not appear on your phone bill.
HOPELINEUK (Papyrus) – Tel: 0800 0684141 Text: 0778 6209697 Email: pat@papyrus-uk.org, 10am-10pm weekdays, 2pm-10pm weekends and bank holidays.
Samaritans – Call 116 123 to talk or email: jo@samaritans.org for a reply within 24 hours.
Anna Freud – a children’s charity dedicated to providing training & support for child mental health services.
National Autistic Society – The UK’s leading charity for autistic people and their families.

Parent Videos

Transitioning to a new school

Building resilience and confidence

Dealing with anxiety

Coping with anger

Supporting children in the LGBTQ+ community

Supporting children with neurodiversity

More Parent/Carer Resources

Diversity & LGBTQ+

NESSie welcomes diversity. We value difference, and are proud to support those from a range of social and ethnic backgrounds, of different genders, sexual orientations, ages, religions, ethnicities and people with disabilities.

NESSie is not a Crisis Service

If you’re a parent of a child or a young person in a mental health crisis: 

The NHS and our local hospitals are really busy at the moment, so if you’re experiencing a mental health crisis, the quickest way to get help at any time of the day or night is to call the NHS 111 and select option 2 for mental health services. 

In the case of serious illness or injury, dial 999 for emergency services. Once admitted, the local CAMHS crisis service will be contacted and come out and make an assessment and take things from there.

Other services that might be useful are:

Childline – if you’re under 19, you can call 0800 1111 to talk to the helpline between 7.30am and 3.30am every day. The number will not appear on your phone bill.
HOPELINEUK (Papyrus) – Tel: 0800 0684141 Text: 07786209697 Email: pat@papyrus-uk.org, 10am-10pm weekdays, 2pm-10pm weekends and bank holidays.
Samaritans – Call 116 123 to talk or email: jo@samaritans.org for a reply within 24 hours.