$(document).ready(function() { $("#parent-frame", window.parent.document).height(document.body.scrollHeight); });

Hours of operation
Monday – Friday
9am – 5pm

Parent and Carer Support

“I found the support really helpful and informative. The staff were clearly very knowledgeable. I left the session feeling confident, not alone and supported.

– Parent

Positively Supporting Mental Health for Children and Young People.

First Contact

We understand that it can be nerve-racking or difficult when first deciding to contact us. Our team is experienced at listening to and supporting all sorts of worries or problems.

Let’s Chat

The Nessie team is always happy to have a chat to discuss your child or family’s support needs.

Free Webinars

There are a number of ways you can get in touch with us – however, we encourage parents to attend our FREE Webinars in the first instance. To find your perfect webinar, simply click the button below to browse and book!

What Else Do We Offer?

Nessie welcomes diversity. We value difference and are proud to support those from a range of social and ethnic backgrounds, of different genders, sexual orientations, ages, religions and disabilities. We acknowledge experiences of racialised individuals and are neurodiverse affirmative.

In Hertfordshire, we are funded across many areas.  You can also access funding through EHCPs or pay privately.  Neurodiverse children and young people 7-16 years can access our NHS and HCC newly funded ‘Understanding my autism and ADHD – My World & Me’ groups.

In Cambridgeshire and Peterborough, we are funded by Public Health to support schools, parent/carers, children and young people who are struggling to attend schools.

We also funded to offer a range of parent/carer support across Hertfordshire, Cambridgeshire and Peterborough from our Private Facebook Group, where you can get advice and peer support, to 1-1 Single Session Support, peer support group webinars and a dedicated parent support line.

Nessie is here to help! 

Discover More About Our Regional Commissioned PARENT SUPPORT:

Parent Support line: 07932 651319

Children’s Therapy

Arts Therapies

The arts therapies (Art, Drama, Music and Play), use creativity and imagination to improve mental health.

The arts therapies are particularly helpful to those who prefer a less verbal approach. Children and young adults use play, drama, music or art to explore, express, reflect and recover from difficult or challenging events. Arts therapists are clinicians and are registered and regulated in the U.K. All NESSie therapists are registered with an accredited body (HCPC, UKCP, BACP or PTUK) and have been employed in line with Hertfordshire’s Safer Recruitment Policy.


Counselling offers children, young people and their parents a secure, confidential environment where they can verbally express and understand their feelings, thoughts and emotions.

NESSie therapists are trained in CBT and Humanistic approaches which are useful for anxiety, low mood and relationship difficulties.

ASC / LD & Mental Health Support Workers

Our autism and learning difficulties specialists work with children, young people and their families to support the communication, self-esteem and emotional regulation of people with neurodiversity.

Our Mental Health Support Workers have a range of skills including Cognitive Behavioural Therapy (CBT), Dialectic Behavioural Therapy (DBT), and Solution Focused Therapy (SFT).

They are also trained in emotional coaching, autism awareness, attachment theory, trauma and person-centred counselling skills. Our Support Workers offers an affordable early intervention for children and young people with emerging mental health needs.

Race & Equality

Nessie welcomes diversity.

We value difference and are proud to support those from a range of social and ethnic backgrounds, of different genders, sexual orientations, ages, religions and disabilities.

NESSie is not a Crisis Service

The NHS and our local hospitals are really busy at the moment, so if you’re experiencing a mental health crisis, the quickest way to get help at any time of the day or night is to call the NHS 111 and select option 2 for mental health services.

In the case of serious illness or injury, dial 999 for emergency services. Once admitted, the local CAMHS crisis service will be contacted and come out and make an assessment and take things from there.

Other services that might be useful are:

Childline – if you’re under 19, you can call 0800 1111 to talk to the helpline between 7.30am and 3.30am every day. The number will not appear on your phone bill.

Hopeline UK (Papyrus) – Tel: 0800 0684141 Text: 07786209697 Email: pat@papyrus-uk.org, 10am-10pm weekdays, 2pm-10pm weekends and bank holidays.

Samaritans – Call 116 123 to talk or email: jo@samaritans.org for a reply within 24 hours.

We Look Forward To Supporting You

Skip to content