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Hours of operation
Monday – Friday
9am – 5pm


Peterborough Parents and Carers 

Cambridgeshire county council logo

“We wouldn’t found any of the support that we have accessed so far without Nessie and at the moment it feels as though you are the only people who actually ‘get’ our, and our daughter’s problems.”

– Parent

Positively supporting Parents of Children Who are Struggling to Attend School and who have Emotional & Mental Health Needs

Cambridgeshire county council logo

Nessie is commissioned to deliver FREE webinars and support for parents/carers of children and young people who are struggling to attend school.

 This is a new collaboration between Nessie and the County Council to offer guidance to parents who might be struggling to understand self-harm or to access advice on how to support at home. Nessie’s staff are all qualified therapists and teachers who have been delivering this support in surrounding counties for a number of years and have extensive experience in supporting parents in this area.

We can offer parent forums face-to-face within the school setting or online.

These informal workshops usually run for 1.30 hours with time for questions and discussions at the end.

There are also additional opportunities for more targeted 1-1 sessions with individual parents/carers, should it be needed.

What We Offer Parents and Carers in Cambridgeshire & Peterborough

Nessie is funded by Cambridgeshire & Peterborough County Council to support families of children and young people with emotional and mental health needs. 

This project began with a specific focus on supporting families of children with self-harming behaviours in Cambridgeshire but we are pleased to announce that the funding was extended geographically in April 2023 to Peterborough to cover a range of emotional and mental health needs.

The aim of this work is to help parents/carers in developing a positive and more confident approach to supporting their young person, whilst offering a chance to gain peer support, useful strategies and practical tools

Areas of support include, but are not limited to:

  • Anxiety
  • Bereavement and Loss (including divorce and separation)
  • Bullying
  • Eating Disorders (in collaboration with PEDS)
  • LGBTQ+ and Gender Questioning
  • School Avoidance
  • Self Harm
  • Managing Meltdowns

To book one-to-one support, please click ‘book parent support’ and complete the form and a member of the team will be in contact to arrange a chat.

PLEASE NOTE:  there is an expectation that you will have attended relevant workshops before booking a 1-1 session. 

Other Cambridgeshire & Peterborough-Specific Support Services:

  • Childline – if you’re under 19, you can call 0800 1111 to talk to the helpline between 7:30am and 3:30am every day. The number will not appear on your phone bill.
  • Papyrus – Tel: 0800 0684141 Text: 0778 6209697 Email: pat@papyrus-uk.org, 10am-10pm weekdays, 2pm-10pm weekends and bank holidays.
  • Samaritans – Call 116 123 to talk or email: jo@samaritans.org for a reply within 24 hours.
  • YOUnited – provides emotional wellbeing and mental health help for children and young people aged 0 to 25 registered with a GP in Cambridgeshire and Peterborough.
  • Pinpoint – help and information to parent carers of children and young people aged 0-25 with additional needs and disabilities, and give parent carers opportunities to have a say and get involved in improving local services.
  • The Kite Trust – supports the wellbeing and creativity of LGBTQ+ young people in Cambridgeshire, Peterborough and surrounding areas through information, support and groups.
  • Education Inclusion Family Advisors – offer parents an opportunity to ask for information, advice and support on any issue affecting family lives in a relaxed and confidential environment. Ask your childrens school for the contact details of their EIFA.
  • PED Support – Nurse-led specialist eating disorder charity based in Peterborough, supporting individuals in the Peterborough and Cambridgeshire area.

If you’re experiencing a mental health crisis, click below:

Race & Equality

Nessie welcomes diversity. We value difference and are proud to support those from a range of social and ethnic backgrounds, of different genders, sexual orientations, ages, religions and disabilities. We acknowledge experiences of racialised individuals and are neurodiverse affirmative.

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